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By Connor1 author8 articles
- Unable to outcome appointment RTT status greyed outCustomers may be unable to record an appointment outcome because the mandatory RTT status is not selectable.
- Duplicate augmented care episodeWe have a duplicated augmented care episode which needs deleting.
- Unable to end date a clinic sessionWhen attempting to end date a clinic session, the system may display an error indicating that sessions are overlapping. This prevents the session from being updated or closed.
- Unable to transfer patient to a wardGuidance for resolving an error when transferring a patient to another ward.
- Unable to reverse admissionSteps to follow if you receive an error when trying to reverse a patient admission.
- Unable to edit or end session frequencyWhat to do if you see an overlap error when editing or ending a session frequency.
- Urgent ghost patients not being cancelled properlyGuidance for when ghost patients remain in appointment slots and block new bookings.
- Requesting New ED Whiteboards, Tracking Boards, Beds or BaysHow to request setup or changes to ED departments, beds, bays, and tracking boards in Oceano.