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By Connor1 author8 articles
Unable to outcome appointment RTT status greyed outCustomers may be unable to record an appointment outcome because the mandatory RTT status is not selectable.
Duplicate augmented care episodeWe have a duplicated augmented care episode which needs deleting.
Unable to end date a clinic sessionWhen attempting to end date a clinic session, the system may display an error indicating that sessions are overlapping. This prevents the session from being updated or closed.
Unable to transfer patient to a wardGuidance for resolving an error when transferring a patient to another ward.
Unable to reverse admissionSteps to follow if you receive an error when trying to reverse a patient admission.
Unable to edit or end session frequencyWhat to do if you see an overlap error when editing or ending a session frequency.
Urgent ghost patients not being cancelled properlyGuidance for when ghost patients remain in appointment slots and block new bookings.
Requesting New ED Whiteboards, Tracking Boards, Beds or BaysHow to request setup or changes to ED departments, beds, bays, and tracking boards in Oceano.